FAQ

Frequently Asked Questions

See our FAQ or reach out via the form below

Cleaning and Preservation

What is wedding dress preservation?

Wedding dress preservation is a specialized process designed to clean and protect your wedding gown from the ravages of time. This involves treating any stains, using gentle and environmentally friendly cleaning products, and then storing the gown in a way that prevents yellowing and fabric degradation. The gown is carefully packed in acid-free materials to ensure it remains in pristine condition for years to come. By preserving your wedding dress, you can keep it as a cherished keepsake, wear it again for special occasions, and even pass it down to future generations.

Why should I preserve my wedding gown?

Why is it important to clean and preserve my gown immediately after the wedding?

When is the best time to order the Reliq Cleaning and Preservation Set?

What sets Reliq apart from other wedding dress preservation services?

How does the Reliq cleaning and preservation process work from start to finish?

Are the cleaning treatments safe for my wedding dress?

What types of stains can be removed from my wedding dress?

Why do wedding dresses turn yellow?

Can you preserve colored wedding gowns?

What does the Reliq Forever Guarantee cover?

Are there any special care instructions for my preserved wedding gown?

Can you wear a wedding dress after it's been preserved?

How long does wedding dress preservation last?

Is it too late to clean and preserve my wedding dress?

What will happen to my wedding dress if I don't preserve it?

What are the brown stains on my wedding dress?

Can a yellowed wedding gown be whitened?

Logistics

What are my options if I change my mind before sending in my dress for preservation?

If you change your mind before sending in your dress, you can request a full refund within 30 days of purchase. We want you to feel completely comfortable with your decision to preserve your gown with Reliq.

How does Reliq ensure the safety of my wedding dress during shipping and returnshipping?

How long does it take for the pick-up package to arrive after ordering?

How is my wedding dress monitored during the cleaning and preservation process?

What happens to my wedding dress when it arrives for preservation?

How long does it take to clean and preserve my wedding dress?

Can I track the progress of my wedding dress during cleaning and preservation?

Where should I store my preserved wedding gown?

What materials are used in the Reliq Preservation Set?

What are the dimensions of the Reliq Preservation Set?

Can I have the finished gown delivered to a different address?

What our clients are saying

Our Testimonials

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Sarah M.

“Reliq saved my wedding dress from impossible stains! I thought it was beyond hope, but they really worked magic. So grateful!”

04-25-2024

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Emily M.

“I love the way my dress is displayed; it’s always a conversation starter when friends visit. The preservation box looks amazing.”

04-25-2024

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Jessica T.

“Amazing service, and super easy. Reliq took care of everything, and I’m really happy with how it turned out. Highly recommend!”

04-25-2024

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Bella G.

“My friends love it! Every time they come over, they’re impressed with how nice my dress looks. It’s definitely a highlight.”

04-25-2024

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Naomi A.

“Much easier than I expected - my gown was back really quickly too. The whole process was smooth, and my dress looks perfect.”

04-25-2024

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Jenn M.

“I was anxious, but Reliq made it easy. They are very professional and took great care of my dress. It looks perfect now!”

04-25-2024

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Nikki T

“I didn’t think the hem stains would come out. So happy they did!! Reliq did an amazing job, and my dress looks good as new.”

04-25-2024

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Bella G.

“My preservation box is a hit with everyone who sees it. Thank you, Reliq! It’s not just a box; it’s a beautiful display.”

04-25-2024

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Emma W.

“I did not know I needed this. Glad my friend tipped me off. Thanks! The service was excellent, and I’m so happy with the results.”

04-25-2024

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Evelyn C.

“So much better than some of the boring boxes I’ve seen. Night and day difference. Reliq’s preservation box looks great in my home.”

04-25-2024

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Olivia S.

“I smile every time I look at it. My preserved dress brings back wonderful memories, and it’s displayed beautifully.”

04-25-2024

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Abigail T.

“Got the photos of all my wedding guests front and center, right next to the dress. It’s a perfect way to remember everyone who was there.”

04-25-2024

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Harper G.

Reliq’s customer service was great - so easy to deal with, my dress is my baby! They took very good care of it.”

04-25-2024

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Sophia H.

“Got this given as a gift. Super happy - it’s both practical and sentimental. The preservation box keeps my dress safe and looks nice.”

04-25-2024

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Ava M.

“I love that you can choose your color; I went for the black one! The option to customize is fantastic, and my black box looks sleek.”

04-25-2024

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