Reliq:
How It
Works
Process Summary
Three Easy Steps!
I
Send it in!
- We provide everything you need to safely send your dress and accessories to us.
- Enjoy free 2-way shipping with regular updates every step of the way.
- Up to 7 accessories included: veil, shoes, slip, etc. If it fits – it ships!
II
We clean and preserve!
- Your dress is carefully inspected and pampered by our experts.
- We mend tears, fix beading, and replace buttons if needed. For complicated cases, we’ll get in touch with options!
- The overall process usually takes 4 - 8 weeks, with updates every step of the way.
III
Enjoy and share!
- Once your gown is preserved, we’ll courier it back to you in the designer Preservation Set you choose!
- Make it yours by customizing it with photos and memorable items from your special day
- Relive the beauty and memories of your special day, and share it with your friends and loved ones!
When Ordering Your Reliq Wedding Gown Cleaning and Preservation Set:
A
Choose Your Set Color: At Reliq, we offer choices for your Preservation Set. Select the one that speaks to you the most—there is no wrong answer!
B
Select Shipping Insurance: $1,000 of two-way shipping insurance is included with your order, and you can add more to match the value of your dress.
C
Redeem Your Gift Card: If you received a gift card—lucky you! Simply type in the gift card number on the check-out page.
D
Receive Your Pick-up Kit: Once your order is accepted, we will send you a Pick-up Kit for your dress and any additional items. Expect to receive it within 5-10 business days.
When You Receive
Your Pick-up Kit
Pro Tip: To minimize the risk of stains setting in, send us your gown as soon as possible,
ideally
within a day or two of your wedding.
Any email from Reliq will contain a link to an online form associated with your order. Fill in details about your dress, accessories, and delivery preferences.
1
and Accessories
Place your gown and accessories into the provided waterproof bags, then carefully pack them into the box.
2
Fold the box closed and securely tape along the marked lines to ensure safe transport, and affix the included prepaid shipping label.
3
with UPS
Take your securely packed box to any UPS location for shipment.
4
Your expertly cleaned and preserved gown will be returned within 4-8 weeks, with regular updates throughout the process.
5
When You Receive Your Preserved Dress
Get ready for the exciting part! The Reliq Preservation Set is designed to beautifully showcase your unique story.
Personalize Your Display
- Add your favorite photo from your journey to be displayed alongside your dress.
- Include personal tokens like a wedding invitation, signed guest book, or extra photos that made your event special.
Celebrate Your Story
At Reliq, we believe your story should be celebrated regularly and often. We are thrilled to see how you will choose to tell yours!
Start Your JourneyFAQ
Your Top Questions Answered
1. Why is it important to clean and preserve my gown immediately after the wedding?
No wedding dress is stain-free after the big day, and some stains are invisible! Stains can come from a variety of sources: makeup, food and drinks, grass, dirt, and even sweat. These stains might develop over time, becoming more difficult to remove and causing permanent damage. Prompt treatment ensures these stains don't set into the fabric, helping maintain your gown's pristine condition and preserving it as a beautiful keepsake for years to come.
2. What are the risks of taking my gown to a local dry cleaner compared to using Reliq’s specialized service?
Local dry cleaners are never specialized or equipped to handle the complex work of wedding gown cleaning. Most often, they send your dress to a third party, which not only takes extra time but also takes control away from you. At Reliq, our team is specifically trained in wedding dress care, using eco-friendly methods and state-of-the-art preservation techniques to ensure your gown is handled with the utmost care and attention it deserves.
3. Can you explain the cleaning process and how it ensures the safety of my dress?
Our cleaning process uses GreenEarth™ products, which are gentle on fabrics and environmentally friendly. We start with a thorough inspection, then treat any stains and clean the gown using our safe, non-toxic methods. The gown is then carefully preserved using acid-free materials to prevent yellowing and fabric degradation.
4. What are my options if I change my mind before sending in my dress for preservation?
If you change your mind before sending in your dress, you can request a full refund within 30 days of purchase. We want you to feel completely comfortable with your decision to preserve your gown with Reliq.
5. How can I access or wear my dress again without compromising its preservation?
Our preservation method allows you to easily access and repackage your gown without damaging it. The preservation box is designed for easy opening and resealing, so you can wear your dress again for special occasions and then return it to its protected state.
Contact Us
Your Questions Matter to Us
Get in Touch Using the Form Below!